Frequently Asked Questions

How do I stop text notifications?

You can toggle off the notifications via your web application. Please see below for the steps to take. This will turn off the message notifications, but still allow you the opportunity to access the game content:

1. Navigate to 'Settings' within your web app
2. Scroll down to 'Notifications'
3. Move the toggle to switch 'Off' the SMS reminders

How do I opt-out of the service?

If you want to opt-out of the service completely, please email support@easypeasyapp.comwith the name and mobile number you used to sign-up. Then we can action opt-out for you immediately.

What support do you offer for your app?

Help is only a couple of clicks away!
Simply click on the green speech bubble icon in the bottom right-hand corner of this page:
https://www.easypeasyapp.com/parentsand a member of the EasyPeasy Support team will be more than happy to assist you.
If you have questions or feedback which need an attachment or screenshot, email us on support@easypeasyapp.com

How do I register using the invite code provided by my early years setting?

Simply click on the link, scroll to the bottom of the page, then under ‘Create your free account!’ select the age of your child from the dropdown menu, then fill in the rest of your details.
Next select the box beside ‘ I agree to the terms of use’ after you have read the terms.
Last step is to click on ‘Try For Free’ and that’s it!

You did it, you’re now registered to your setting’s EasyPeasy Pod!
You will receive an automatic text message invite on your setting’s start date!

Note: The ‘Invitation code’ field will auto populate with the invite code if you used the link provided by your early years setting.
If you were provided with an invite code instead of a link, then you just need to paste that code in the ‘Invitation code’ field too.

What do you do with my data?

We’re passionate about data privacy and will never sell your content to third parties.
Keen to know more? Check out our
Privacy Policy, which details the collection and use of personal data through our app. And to really get stuck in, our Terms and Conditionsare freely available.