Frequently Asked Questions

How do I stop text notifications?

You can toggle off the notifications via your web application. This will turn off the message notifications, but still allow you the opportunity to access the game content:

 

1. Navigate to 'Settings' within your web app
2. Scroll down to 'Notifications'
3. Move the toggle to switch 'Off' the SMS reminders

How do I opt-out of the service?

If you want to opt-out of the service completely, please email support@easypeasyapp.comwith the name and mobile number you used to sign-up. Then we can action opt-out for you immediately.

What support do you offer for your app?

Help is only a couple of clicks away!


Simply click on the green speech bubble icon in the bottom right-hand corner of our website
and a member of the EasyPeasy Support team will be more than happy to assist you.


If you have questions or feedback which need an attachment or screenshot, email our dedicated support team here.  

How do I register using the invite code provided by my early years setting?

Simply click through on the link given by your setting to enter the EasyPeasy website. Click on ‘Create your free account!’ and fill in your details and then click 'Try For Free'.

 

You will receive an automatic text message invite when your setting starts their EasyPeasy programme.  

 

Note: The ‘Invitation code’ field will be automatically populated with your special code if you used the link provided by your setting. If you were provided with the code instead of a link, then you just need to paste that code in the ‘Invitation code’ field on the EasyPeasy website

What do you do with my data?

We’re passionate about data privacy and will never sell your content to third parties.
Keen to know more? Check out our
Privacy Policy​, which details the collection and use of personal data through our app. And to really get stuck in, our Terms and Conditionsare freely available.